Buyer Protection
1. What we do to protect you from counterfeit

We source all our products directly from the official manufacturer

The internet is rife with counterfeit skincare products and that’s detrimental to people’s skin. Oftentimes counterfeit products can look nearly indistinguishable from the real thing. Therefore, consumers often unknowingly buy fake products which don’t contain any of the ingredients promised on the pack and can be detrimental to their skin. Especially products meant to treat skin conditions and to be used on and around sensitive areas can cause serious harm when they aren’t developed by a reputable laboratory.

All our brands are carefully selected by our scientists for their efficacy, safety and trustworthiness. What’s more, everything you can find in our shop is directly sourced from the official manufacturer and distributor. We are listed on as official retailers of all the brands available in our shop.

 

How you can protect yourself from counterfeit skin care products

The best way to protect yourself from false products is by buying from a trustworthy reputable source like Dermoi.

Most companies will have a list of official retailers on their website. You can check these to make sure that the website you are wanting to buy from is listed. If you are uncertain whether or not a shop is selling the real product, you may want to contact the brand for confirmation.

All our products are the real thing. If you have any questions about the origin of our products, we can provide additional information on support@dermoi.com

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